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It most certainly is the largest event in the property industry! The ESTAS 2021 was extra special this year as the previous year’s awards ceremony was held remotely. The best estate and letting agents were recognized for their customer service based on ratings from clients. This year’s results were calculated from over 200,000 customer review ratings.

Hosted by the country’s favourite TV property presenter, Phil Spencer addressed the live audience, “You’ve had to work incredibly hard, you’ve had to adapt your businesses, you’ve had to absorb considerable costs to follow the protocols and to enable things to happen safely. Quite simply delivering great service has never been more challenging so The ESTAS Awards for 2021 are the most well deserved ever in their entire 18 year history!”

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