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Now in their 17th year, the awards which are powered by ESTAS own customer review platform, recognise the best estate and letting agents for customer service based on ratings from clients who have been through the whole moving experience with an agent.

Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed viewers “There’s never been a more appropriate time to highlight and celebrate the importance of customer care as agents strive to do the right thing for their clients whilst protecting their businesses & families. The ESTAS are the purest kind of recognition any property firm can receive because its real customer review ratings from real clients that decide the winners.”

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